Apps

Posted by Charles Edge on July 31st, 2015

Occasionally, when discussing various deployments with Bushel customers, we’ll recommend you use a tool called Apple Configurator for certain tasks. Apple Configurator is a great tool to manage iOS devices. It’s also a pretty decent tool when you need to create profiles for use on Macs. Apple Configurator is easily installed using the Mac App Store.

However you plan on using Apple Configurator, the first step to use the product is to download it for free and install it on an OS X computer. To install Apple Configurator, first open the App Store and search for Apple Configurator. When listed, click on Apple Configurator.

Screen Shot 2015-07-27 at 2.47.28 PM

Then click on Get, then click on Install App. If prompted for your Apple ID, provide it.

Screen Shot 2015-07-27 at 2.52.00 PM

This downloads Apple Configurator to the /Applications directory on your computer. Once installed, open Apple Configurator and click on Prepare to get started. We’ll post some more articles about using Apple Configurator to perform tasks, as we get the product more aligned with Apple Configurator-based workflows. There’s also a series of articles at http://krypted.com/guides/apple-configurator/ to help guide you through the process of getting comfortable with Apple Configurator.

Posted by Charles Edge on June 24th, 2015

We have some devices that we support that are running iOS 7. But iOS 7 is old and so we can’t support every option on the platform. So what should you expect to be supported on iOS 7?

  • Open In management – Protect corporate data by controlling which apps and accounts are used to open documents and attachments
  • App Store Licensing – iOS 7 supported managing licenses via VPP; however, it was through codes that were distributed in Excel spreadsheets. Bushel supports managing VPP licenses. But we do not support managing these types of codes and therefore do not currently support VPP on iOS 7.
  • DEP. Originally, DEP was called Streamlined Enrollment – DEP enables us to automatically enroll devices during activation and we support doing so on iOS 7.
  • Open In Management was introduced in iOS 7 and so we support that feature going back to iOS 7. Because Bushel cannot manage apps on iOS 7 though, we cannot manage Managed Open In for apps.
  • Lock Screen. Bushel can control lock, wipe, reset passcodes, etc. Bushel cannot manage Activation Lock Bypass for iOS 7 as that feature is not actually available on iOS 7.
  • Custom Payloads (e.g. those created in Configurator that run alongside Bushel):
    • New User Accounts
    • Enterprise Single Sign-on
    • Per app VPN
    • AirPlay Profiles
    • Disable Cellular Data in Apps
    • Disable Airdrop
    • Disable Find My Friends
    • Disable Host Pairing
    • Disable OTA PKI Updates
    • Disable Touch IDs to unlock devices
    • Deploy fonts via profiles
    • Web Content filtering
    • Controlling AirPrint

Overall, Bushel is not as helpful for iOS 7 as it is for iOS 8 and iOS 9. But we can do a lot of the basic tasks that many environments look to us to do. Before you plan on integrating Bushel into your business processes for iOS 7 and below, we strongly recommend testing each feature to verify that the feature actually works.

Posted by Charles Edge on May 15th, 2015

There are certain instances where an app that has push capabilities stops leveraging Apple’s Push Notification Services (APNS). This can happen for a few different reasons. But there’s no error correcting for this process and so occasionally, you’ll want to reset the app back to what amounts to a factory default status, in order to get Push working again. The first time an app is opened, it will register for push notifications and prompt for receiving push notifications for the app. This prompt never occurs again unless the app is uninstalled for a minimum of a day and then reinstalled. You can duplicate this functionality by simply deleting the app and then installing the app again after setting the Date & Time manually a day ahead of the current date.

You would do this by:

  • Tap on the app and hold it until the the apps display an X.
  • Tap the X to delete the problematic app from your device.
  • Turn the iOS device off completely.
  • Turn the iOS device back on.
  • Open the Settings app.
  • Tap on General.
  • Tap on Date & Time.
  • Move the date ahead a day or more.
  • Close the Date & Time Preferences.

IMG_3679

  • Turn the device off completely again and turn it back on.
  • Open the App Store and download your app again.
  • Open the App.
  • Respond to the Push notification dialog.
  • Set your Date & Time back.
  • Enjoy.

 

Posted by Brittany Vogel on May 11th, 2015

Today we rolled out a new feature! You now have the ability to deploy and remove an app from a single device. Here’s a guide on how to deploy an app to a single device.

1. Log in to your Bushel account at login.bushel.com

2. Click on the device you would like to deploy your app to.

3. Under the device name, click on the Manage Apps tab.

Screen Shot 2015-05-07 at 11.22.39 AM

4. You will now see a list of the apps both on and off of the device. To deploy an app to this device, click on the grey button with three dots to the right of the app and select Install on this device.

You can also deploy to a single device in the Apps section of Bushel. When you click on an app to show details, you will see a list of all of your devices and whether or not the app is installed. As before, click on the grey button with three dots and select Install on this device.

Screen Shot 2015-05-07 at 11.30.38 AM