Tools like Bushel are there to make your life easier. We make setting up iPads easier. We make setting up iPhones easer. And we make the tasks involved with managing them once they’re setup easier. Here are some quick and dirty things that a Mobile Device Management (MDM) tool can help you with that makes setting up iPads easier in the classroom or in the office:
Deploy Apps: A tool like Bushel makes setting up iPads easier by installing a baseline set of apps on the iOS device so that you don’t have to manually install those apps, or have your users manually install those apps, or give users gift cards and a page of links or something of that sort. Using Apple’s VPP program, you can quickly and easily define the apps you want used in your environment, license the appropriate number of apps and have those apps assign to Apple IDs when the user starts using the device.
Keeping track of serial numbers: The serial numbers on an iOS device basically require a magnifying glass to see. The design is beautiful except that one thing. A tool like Bushel has all the serial numbers in one place and you can even export them into a csv file using Bushel’s nifty Export feature.
Setup email: Typing in the mail settings, or waiting for autodiscover to complete on a bunch of devices isn’t the best way to spend an evening. Use a look like Bushel and the mail will be setup on all your devices simply by enrolling. And if you ever change your mail service, you can even push mass changes through our interface as well! And best of all, you won’t even need a password as those are requested of users when they first enroll.
Configure security settings: Yes, you can manually configure a pin code requirement. But what’s better is to have your security requirements automatically assigned to devices without ever having had to log into the devices yourself,
Unboxing: One of the things that can take a considerable amount of time with any deployment of substance is the logistical challenge of how to cram 300 Apple devices into a small room, load them up with everything the devices need, reboot them and send them back. One way to skip this whole hassle is to simply ship a DEP-enabled device to end users. When users receive a device that has been linked to your DEP (Device Enrollment Program) account, they can then open that shiny plastic on their own for a true out of the box experience!
Bonus: Once you get all the iPads, iPhones and OS X Computers setup, you can finish thinking about setup and get into the finer grained options to make managing your Apple devices much easier. For example, wiping devices, removing apps you gave the devices, resetting passcodes and even Managed Open In!
We’ve been super busy here at Bushel this year, launching a new product to help setup and manage Apple devices, and contributing as much as we can to the most excellent Apple community. And the community has been super good to us. So we decided to do a quick round-up of the 10 most popular of these posts that we’ve done so far!
Overall, we’ve done so well this year and we’ll keep on contributing as much as time allows to the community that is helping us to do so well over the coming months and years. We look forward to what we can all do together in 2015 and thanks again!
We’re here to bring Mobile Device Management to the masses. Mobile Device Management is only one small part of the mobility world. So while we’ll be focusing on Bushel and device management, we’re rather be a more helpful member of the mobile ecosystem. Therefore, we’re going to help you find apps, wearables and learn more about playing nicely in an ever increasingly mobile and cloud driven world.
Just as we’ve done with Bushel, we want to take what we’ve learned from enterprise mobility and arm our customers with the same resources available to large companies. And our growing cohort of customers and partners seems primed for this information! And we’d like to humbly thank you for your involvement! It means a lot to us.
There are a lot of big ideas out there, changing the face of how organizations use technology. Ideas we want to discuss on this blog. These include the traditional uses of collaboration, productivity, groupware and database access. But also all kinds of other fun things, like home automation, wearables and even apps that just straight up save you time at home so you can be fresher at work to be more productivity. There’s a lot going on out there in the world. There are conferences, round tables and trainings that you can attend. We go to many, so we’ll try to share insights where appropriate!
And of course, we’ll keep on top of our support queue and try and provide plenty of assets to help you skip ever having to ask us something if you’d rather use a little google-foo!
One of the greatest features of Bushel is the ability to have an Apple device shipped to an employee in a far away place. That person then opens that beautifully designed box themselves. Bushel then automatically sets the device up with all of your apps, mail settings and security policies. In short, Apple’s Device Enrollment Program (DEP for short but also referred to as Streamlined Deployment) joins your devices to the Bushel servers automatically to facilitate this process. DEP-enabled devices can also use device supervision rather than have to plug into Apple Configurator, which gives you a whole slew of new options.
Note: All devices that enroll in an MDM via DEP are automatically supervised no matter the Mobile Device Management (MDM) solution being used.
DEP-enabled devices also have another awesome attribute in that DEP is the only way you can lock a device to an MDM solution. This means that if a user wipes a device, the device will automatically re-enroll into the MDM upon activation. A feature key to anyone wanting to truly guarantee policy enforcement.
The DEP program is available in Australia, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Luxembourg, Mexico, the Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, the United Kingdom and of course, the United States. When introduced, DEP was only available to customers that had a terms account with Apple and that purchased devices directly through Apple. In November, Apple announced that resellers would also be able to sell DEP-enabled devices. Now, if you buy devices from a reseller you can take use of DEP on those devices as well! And we’re finally starting to see the first devices purchased through resellers being enrolled! Contact your reseller to see if they’re ready for DEP and if they’re not, please feel free to apply a little bit of pressure, ’cause it’s awesome!
At Bushel, we use Apple Configurator for all kinds of things. We also used Apple Configurator for all kinds of deployment techniques before we came together like Voltron to form Bushel. So we feel like there are some simple things to keep in mind when using Apple Configurator that we’d like to share:
What is Apple Configurator? Apple Configurator is a tool provided by Apple for managing iOS devices. Install profiles, enable Device Supervision, assign devices to users, send some data to devices (via check-in and check-out) and update/wipe devices for reuse.
When will you use Apple Configurator? You can use Apple Configurator to manually manage iOS devices over USB. If you are using Bushel then you could use Apple Configurator to enable Supervision when needed if you’re not using DEP enrollment for devices (DEP devices automatically have Supervision enabled). You can also use Apple Configurator to mass update devices quickly (you can update devices using an ipsw file on the computer running Apple Configurator rather than over the air) and you can use Apple Configurator to re-deploy devices because Apple Configurator has an option to wipe devices.
Do you have to use Apple Configurator? No, but when you’re working with a lot of devices it helps. You can skip the learning curve though, if you’re using Bushel or another 3rd party Mobile Device Management (MDM) solution. Apple Configurator is a great supplement but not a replacement to MDM. And an MDM like Bushel is a great supplement but not a replacement to Apple Configurator.
What can Apple Configurator do that an MDM can’t do? Because it connects via USB, Apple Configurator can update devices, set backgrounds, enable Device Supervision on non-DEP devices, restore actual data to devices and switch between operating systems. None of these features are available via a Mobile Device Management (MDM) suite. Supervision enables certain MDM features beyond what Bushel might support. These include managing AirDrop, iMessages, disabling the ability to manually install profiles, controlling the Global Proxy setting and Single App Mode. Currently, Bushel doesn’t manage any of these features.
Can Apple Configurator force an enrollment Profile? No, the only way to force an enrollment profile is through Apple’s Device Enrollment Program (DEP).
What is the relationship between MDM and Apple Configurator? These two tools complement one another. One is used for initial deployment and wired connectivity (Apple Configurator) and the other is used for long-term management over the air (e.g. an MDM like Bushel).
Disadvantages of Apple Configurator? Apple Configurator requires a wired connection to run. This is easy when you’re working with a cart of iPads but difficult when you have a large cohort of devices distributed globally or even within a single office.
Is Apple Configurator required for supervision? Devices leveraging Apple’s Device Enrollment Program (DEP) will not require Apple Configurator to enable Device Supervision. Devices that are not purchased under DEP will require Apple Configurator to enable Device Supervision. You would only need Device Supervision if you want to provide unattended app installations or allow a Find My iPhone Override.