#apple device management

Posted by Brittany Vogel on May 18th, 2015

Email server settings can be difficult for users to understand. Having the ability to set up your email server settings using Bushel makes life a lot easier for you and your users. Below I show you how to turn on email settings and assign a user their email address on their device.

1. Log in to your Bushel account at login.bushel.com

2. Click on settings in the blue bar to the left of the window.

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3. You now have the option to select the email type your organization users. For instance, if your organization uses Exchange, you would click on the switch to the right of Exchange to toggle it on. The IMAP/POP and Exchange options will have you input your mail server information.

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4. Once you have selected your mail option and input any information that needs to be provided, click on the green Update Email Settings button.

If you set up email settings before Open Enrollment, the Open Enrollment page will ask the user for their email address. This will assign the email to this device without you manually assigning.

If the email account you want to manage is already set up on the device, you need to remove the email account from the device so Bushel can add account settings. Otherwise, Bushel will see Bushel stating that the email address is not managed on the devices page.

If you have devices already enrolled with no email assigned, you can assign an email address to your user in the device page. Here’s how.

1. In the Device page on your Bushel account, click on the device you would like to assign an email address to.

2. Under device details, you will see an Assigned To box. Click on Assign Device.

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3. Fill out the details in the box provided. Click on the green Assign Device button.

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Now the next time your device checks in with Bushel, it will add the email account information so all the user has to do is input their password.

Posted by Brittany Vogel on May 11th, 2015

Today we rolled out a new feature! You now have the ability to deploy and remove an app from a single device. Here’s a guide on how to deploy an app to a single device.

1. Log in to your Bushel account at login.bushel.com

2. Click on the device you would like to deploy your app to.

3. Under the device name, click on the Manage Apps tab.

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4. You will now see a list of the apps both on and off of the device. To deploy an app to this device, click on the grey button with three dots to the right of the app and select Install on this device.

You can also deploy to a single device in the Apps section of Bushel. When you click on an app to show details, you will see a list of all of your devices and whether or not the app is installed. As before, click on the grey button with three dots and select Install on this device.

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Posted by Brittany Vogel on May 1st, 2015

The ability to erase a device can be a life saver for a company. If a phone is lost or stolen, erasing confidential data can help you feel at ease. Here is how to erase an iOS or Mac device in Bushel.

1. First, login into your Bushel account at login.bushel.com

2. Bushel opens up to the Devices page upon log in. On this page, select the device you would like to erase.

3. After you select the device, click on the grey button with three dots to the upper right of the window.

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4. Select ‘Erase Device’ from the drop down.

5. You will get a pop up that warns you that you will be erasing the device. If you would like to continue, click ‘Erase’.

Erase Unknown Host

Posted by Brittany Vogel on May 1st, 2015

FileVault2 is full disk encryption for the Mac. When you use Bushel to set up FileVault2, the recovery keys will be stored. This is handy if you forget the password to the machine and still need to get access. To learn more about FileVault2 head to Apple’s website.

1. To start, log in to your Bushel account at login.bushel.com

2. To the left of the screen, click on Settings in the blue bar.

3. At the top of the page, you will see a Device Security tab, click there.

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4. To enable FileVault2, click on the switch to the right of the Disk Encryption box. The switch should turn orange.

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5. After you turn on disk encryption, click on the green Update Security Settings button at the bottom of the page.

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6. Bushel will now send the command to encrypt the device with FileVault2.

Posted by Charles Edge on April 30th, 2015

Getting a bunch of iOS and Mac devices setup is more of a logistical challenge than a technical hurdle. When you buy a couple iPads, it’s pretty simple to set them up for the email, security settings and apps that you need those devices to have. You can put them all on a table, give them an Apple ID and then set them up identically to give to users. But the first time someone wipes a device, or looses a device that you need to wipe, you’ll have to do that manual labor again. And if you’re buying more than a couple of Apple devices, then the amount of time becomes amplified to manage all of these tasks. This is where a management solution comes into play.

The first management solution that many look at is Apple Configurator. Apple Configurator is a free download off the Mac App Store and allows you to setup “profiles” for devices. These profiles then get applied to devices, automatically configuring settings on the devices: for example, disabling access to the App Store or configuring an email address. Apple Configurator has a lot of cool things that it can do, but you have to connect a device to a computer running the same instance of Apple Configurator that you used to setup devices initially, so over time it becomes pretty labor intensive and logistically challenging to manage a growing or permanent set of devices.

AppleConfigurator

Apple Configurator, the first step towards managing Apple devices for many organizations

 

Next, many look to Mobile Device Management, or MDM for short. MDM allows you to manage devices over the air, instead of over USB. MDM can push settings to devices wirelessly. So if you decide you’d like to switch mail services, you can change the settings on all of your devices without plugging them into a computer, having users manually enter new mail settings or worse, manually entering those settings for the users when they bring you the iPad.

Bushel_MDM

Bushel, MDM for the masses

 

The point of management solutions was once to restrict what people could do. This made sense, because with viruses running rampant in corporate networks and users accidentally clicking on a button and blowing up their computer, doing so helped to further secure devices while also reducing the support burden for those devices. With iOS devices and even the Mac, it’s getting harder and harder for a user to break a device. Therefore, we’re in a place now where we want to empower users rather than restrict them.

We worry less about security vulnerabilities on devices where the operating system isn’t able to be altered. This allows us, as with Apple, to improve the experience for the people who use devices. Which invariably leads to a mixed use of those devices. Facebook coexists with the work apps. But then, when people take devices home they’re often responding to mail and working a little at home to make up for any wasted time working on personal items in the office. By using the Apple deployment programs as they are designed, we can reduce the amount of manual effort required to manage devices while making for the most graceful user experiences possible!