Posted by Charles Edge on May 19th, 2015

Can I push out Apps without VPP? Yes. You can push free apps to iOS devices without a VPP account. Paid apps of any kind will need a VPP account, as will free apps on Macs.

How do I get started with the VPP? If you’re a business, start by grabbing your DUNS number (for US customers) or VAT (for EU customers). To verify your DUNS number, check out Getting Ready To Locate Your DUNS Number. To verify your VAT number, check out the VIES VAT validation website at http://ec.europa.eu/taxation_customs/vies/.
If you’re in education, you can signup at http://www.apple.com/education/it/vpp/ but many customers might find it easier to simply get in touch with their Apple EDU rep, who can help them to get started. If you are a business account, check out http://www.apple.com/business/vpp/ to create a VPP account.

Will I need to create a new Apple ID for my VPP Account? You don’t have to, but we recommend that you use a dedicated account to manage your VPP and DEP accounts. These two can be the same Apple ID, but should be different than any Apple ID used on an enrolled device in your Bushel account. If you don’t have a dedicated Apple ID, you’ll be prompted when enrolling in VPP to create one.

Will I need an Apple ID for each device that receives a VPP app? You will need an Apple ID for each user. You may have multiple devices for a given user. For example, if you install Dropbox on an iPad and an iPhone then you will likely only use one copy of that app. Some apps are iPad only and in those cases, you will need one of each type if you used one of the iPad only versions.

Can I use free VPP apps without an Apple ID? No, every app pushed via VPP or installed on a device will always require an Apple ID.

Can I sign up using a consumer email address, such as Gmail, Hotmail or Yahoo? No, you will need a valid email address using the domain that the DUNS number is associated with. Consumer email addresses cannot be used with VPP.

Can I push apps via VPP to devices with an Apple ID associated in a different country? No. Apple doesn’t allow us to cross countries with a given VPP account. You can create multiple Bushel accounts and manage devices in other countries using a VPP account in each country.

How many VPP accounts can I have with a single DUNS or VAT number? You can have as many as you need, but assets purchased in each will not be shown in other accounts.

Do I need to pay tax on VPP purchases? Yes, unless you’re tax exempt.

Can a tax exempt business sign up? Yes, you will need a valid Apple Customer Number and to submit a certificate at the time of enrollment.

If I lost my Volume Purchase Program Apple ID or password can they be recovered? Yes, go to My Apple ID at https://appleid.apple.com to do so.

How do I pay for apps in my VPP portal? When you setup a VPP account, you will enter a credit card or Paypal account. You cannot currently link your VPP account at Apple to a PO.

Can I pay for VPP Apps in the Bushel portal? No, there’s currently no way to purchase apps in Bushel. To purchase apps, we’ll redirect you to the VPP site and then sync those apps to your Bushel account when we can see that they’re available. Once sync’d, they can be pushed to your devices.

Does Bushel support using my old VPP redemption codes? No. Although you should be able to contact Apple and have those redemption codes converted to managed distribution apps.

Does Bushel support content distribution through the iOS bookstore? Not currently. We’re always improving the product, but do not currently support distributing books through Bushel.

Can I see a history of purchasesI made in my VPP account? Yes, that’s available in the portal.

If I have a question about the VPP program is there someone I can contact? You can always ask us, and if we know the answer, we’ll definitely tell ya’. However, if we don’t, you can hit up the iTunes Store Customer Service for Volume Purchase Program at https://www.apple.com/support/itunes/vpp-edu/.

If I have a credit on a VPP account, can I move that credit to another VPP account? No.

Will free apps show up in my VPP account? Yes, you can “purchase” free apps and push them out through Bushel.

How do I find an App in the Volume Purchase Program? First, login to your account. Then, use the search field or insert an App Store link (e.g. – that you grabbed from iTunes) into the search field.

When do I indicate the number of licenses for an app that I’d like to purchase? When you locate the app on the app store, you can indicate how many purchases and see a sub-total for the price.

What happens in Bushel after I make a purchase? When you buy an app, we’ll sync up with the VPP store the next time you refresh our VPP page. Provided the app is available to us (by the time you get an email from the VPP store, we should see the app), it will appear in your app library in Bushel and can then be associated with your devices.

Can I control which device that my VPP purchased apps will be installed on in Bushel? Yes, we recently pushed out an update to Bushel that allows you to select which apps go on which devices. However, keep in mind that apps are associated to people, not devices, so if your users use a different Apple ID on their devices, not all may receive the app, or the user may end up using two licenses.

Do I permanently loose a license for an app when an employee leaves my organization? OK, so this is a loaded question because when you remove an app from a device, provided that device is the last one associated with a given Apple ID, we’ll reclaim the app so you can associate the app with a different device.

I’m currently using my VPP account with another MDM; can I use it with Bushel as well? Yes and no. I hate answering questions that way, but allow me to explain. Profile Manager will steal all of your VPP licenses for Managed Distribution. It’s stingy that way. It’s cool. Don’t use Profile Manager with any other MDM, Bushel, Casper, etc. Others are mostly cool, but note that you’ll see some inconsistency in the license counts and the such. In other words, ymmv.

I purchased an app but it doesn’t show up in Bushel. What gives? Usually this just means that you need to refresh your Apps page on Bushel. In some cases, you might need to log off and log back in to see the app. If you still don’t see an app, hit us up for support. We’re always happy to help!